Saved Vehicles
Illini Nissan
I flew all the way to Virginia from Michigan because of the great deal I received on a 2019 ram 2500. Beautiful truck one car owner. Drove it back ran perfect. Jimmy was my salesperson. He is the best. 5 stars for Jimmy!!!!
Went for a scheduled front passenger side airbag replacement, (GMC Recall) the service department was polite, courteous and professional, while I was there I brought up another issue I was having with the vehicle, they corrected that issue as well at a very reasonable price ... Respectfully, Jerry / JMS
We started out our morning in Bloomington and was going to buy another Toyota Rava 4 to replace the one we had, and we were treated poorly by a salesman, so we left. We had the best experience at this dealership. We were greeted on the parking lot by David Neef who was extremely helpful. The sales department around was an asset for this dealership. We had a good experience negotiating on our new car. In fact, we been telling all of our friends that was the place to go! We were introduced to everyone after we purchased our car in ...
The whole process was simple and smooth, they are also an honest dealer and did not try to price gouge me.
This dealership is amazing, Emily and Gary made purchasing my sexy new ride a breeze all the way in Texas. They even picked us up at the airport and filled up the fuel tank. Thank you so much absolutely love my 2016 cadillac cts.
5 star all the way. I found my perfect car on the internet through this dealership. Emily and Gary made purchasing over the phone from Texas easy. They even picked us up at the airport and filled up the fuel tank. Thank you so much for making it easy to pick up my sexy new ride. 2016 cadillac cts!!!!!
Gary is great. He has been my guy for years.
What a great dealership to work with! Purchased our vehicle through the internet and everyone from salesperson to finance was a true pleasure to work with! Highly recommended.
Good Service
It was a recall got me in the next day after calling took care of issue in and out half hour.
I would recommend this place because of their honesty and help choosing a vehicle that I could actually afford in my process of rebuilding my credit. The bilingual lady helped us communicate with the manager. Definitely ask for Ana, never felt so important and appreciated she even found us a broker with amazing rates for our car.
After a really bad experience at another dealership i went to vemilion chevy. Craig rushing went above and beyond to help me with warrenty work ..nathan the mechanic did his best on my tahoe . So many strange things have gone wrong with my tahoe and they have figured it out and fixed it . So very grateful for the friendly staff. Especially Craig rushing.
Friendly and supportive staff made the process of buy my first new car fast and easy!
David White was able to get my wife into a beautiful 2023 Buick Envision SUV and get the two year remaining lease on our 2022 Jeep Compass Trailhawk cancelled. The Jeep was not a good fit for my wife who has arthritis and could not sit comfortably in the Jeep. We will switch our car buying and our car servicing to this dealership from this day forward. Everybody at the dealership is very friendly and outgoing.
Always have had a Great experience with firelands Chevrolet in Vermilion Oh , Very Professional, I truly Appreciate Adam and David in the parts Department and the other gentleman, I truly Appreciate Mark head of the Service Department and Storm , I have purchased a vehicle from them in the past, A Great group of sales Professionals, will always go back and purchase, Adam went Above and Beyond with the parts I needed, Keep up with the Great and Professional Service guys Thank you Randy Gilmore
They had great amenities for the customer. David Neef was awesome. He made sure I knew about my vehicle as well as taking me on a tour of the facility. He was very informative and made my experience amazing. When I visit napleton, I didn’t feel as welcome as I did at Nissan. David you are so awesome in what you do which is helping the confused buyers like myself!!! Thank you again!!! I love my 23 NISSAN ALTIMA💖💖
Staff is always professional and responsive to my questions and concerns.
Can't say enough about Brice Niccum and the staff we dealt with. I was looking for a specific car with our GM family and Friends discount. The dealership near our house didn't act as if they wanted to help. Brice called me and asked if I was interested in ordering the car. Things went on from there and we now have the perfect car waiting at the dealership for the wheels to be delivered. Brice offered to drive my car the 45 miles to our house when they come in. Kudos to the staff that helped with doing the ...
Hunter, Mike, and Connie did a great job! Easy and fun to work with and represent Vermilion well.
Very friendly, no pressure and even allowed my dog to go in a test drive with us. I could not have had a better experience!!!
Staff was great answering all questions and willing to help with my purchase whatever I was looking for. Highly Recommend!
I scheduled an appointment online, when I got to Illini Nissian they couldn't find my appointment. Joel was VERY helpful in finding it. He got me in, the found the problem and had me on my way in no time! Thank you!
I believe in honesty as well as trying to make money. That is why I believe in a sales assistant and not a sales person. That means I want someone there to answer any question I might have and not someone who is trying to sale me something by saying this is the best vehicle or best price. When I know those things aren’t rue. Just have someone that answers my questions and ask me questions to help them know more of what I want.
Dale was a great guy to work with! Not only was he very helpful and straightforward but also treated us like people as opposed to a paycheck. I'd also like to add that Vermilion Chevrolet also gave us a great rate!
Mike and Logan were so helpful! I had previously had a bad experience at another car dealership and was very worried about buying another car. I was never under any pressure to purchase my car and they worked with me to get me the best deal possible. I will never go anywhere else to purchase a vehicle!! 10/10 would recommend!
This dealership was very helpful when I was settling my mom's estate - they made it a simple and striaghtforward process to sell her car and settle the paperwork - much appreciated during a time of sadness but with so many details needing to be taken care of - highly recommend.
Lauren is amazing! I have always purchased from Nissan dealers and when we moved I was worried I wouldn’t recognize the same level of customer service as I did at my previous dealer. I was wrong! From the start Lauren was kind, funny, attentive, super helpful and just overall super awesome! I’m so happy with my new Kicks!
Had a flat tire passing through Champaign went to Illini Nissan after they closed. Service manager was great and had our tire fixed. Everywhere was closed and we really appreciate this dealership.
My car broke down while on a trip. The service department went above and beyond to get the parts and repair done on the same day. The service representatives, the shuttle driver, and office staff were all professional and friendly. I appreciated their attention to detail, getting the problem solved quickly, and being kept well informed about what was going on with the repair and the cost. Thank you.
Mike and Logan were so helpful! I had previously had a bad experience at another car dealership and was very worried about buying another car. I was never under any pressure to purchase my car and they worked with me to get me the best deal possible. I will never go anywhere else to purchase a vehicle!! 10/10 would recommend!
The entire experience was pleasant from the front desk all the way to making the purchase. I appreciate Logan for his continuous update on making the purchase. I wanted to have the remote start installed prior to taking the vehicle but he made an effort to get an appointment for the following week. Even though it was uncomfortable to be coming back and fort, I appreciate the staff for their continuous update and help to get my request done.
Great experience from beginning to end. Felicia in scheduling got us scheduled quickly and was super friendly. Eric, salesman, went above and beyond when showing us the vehicle we were interested in and Wes from financing made the purchasing process transparent and easy. No pressure, very easy going environment. Thank you so much, we'll be back for sure!
Very friendly and knowledgeable.
First class service! I bought my Nissan Rogue from Illini Nissan one year ago. I love my car! I’ve had the oil changed and tires rotated twice now and it is the easiest and fastest service I’ve ever had!
If you're reading the reviews to figure out which salesperson to ask for, it's Brandon. I was just starting my car search, driving anything and everything to get a feel for what I wanted. And Brandon was fantastic! Never pushy or aggressive about the sale but always willing to make time for a test drive or a chat. He made the experience easy and comfortable. Unfortunately, I wasn't able to purchase a vehicle through them, but I will keep them in mind in the future.
Hunter Krauel was wonderful to work with! I will happily recommend anyone to come see Hunter for their vehicle needs!
Great customer service and great team to assist.
Professional and courteous.
I always receive top notch service. The staff is always friendly and eager to help.
Jeff Green took care of all my needs and then I was off and on my way
I was really impressed with the sales team, especially Eric G. He really listened to what I was looking for, only showed me cars that fit that criteria, and knew a lot about them. I didn't get spammy emails or texts - just solid, helpful communication. I didn't end up buying a car here, but I wanted to leave a review to say that was it was a great experience and next time I'm shopping for a car, I'll start at Illini Nissan first.
Good people,good service
We've had our 2018 Rogue serviced here a few times now and every time has been great. I've worked with Gary most of the time I've been here and he's straightforward, helpful, and a good communicator. If you have an issue with your Nissan and you're not sure what's going on it, just come here! I took the car to another mechanic who overstated the issues with our car, and I'm so glad I took it here before having work done. These folks are honest and will not try to fix or replace anything ...
The sales staff are amazing! Eric ensured the delivery of my Altima was perfect. Kim took care of the financing details impeccably. All around incredible experience!
Exciting experience with sales agent Very fast and professional service. Very knowledgable on the vehicle i wanted to purchase including features available on the vehicle.
I was greeted with kindness and I was made to feel comfortable. I was offered coffee
Chuck Collins is one of the best salesperson to ever deal with! Makes the buying experience a pleasant one!
Les and the whole team have been nothing but amazing! Very helpful and nice. I will definitely be purchasing more vehicles from them in the future.
I was extremely satisfied with my experience at Illini Nissan. Eric and Kim helped me through the process of my purchase. Eric is very friendly, knowledgeable, understanding and made sure I understood all features of my purchase before I bought it. As I was new to this process, he explained everything very well and made me feel comfortable through the process of my purchase. After I made my purchase he checked in periodically to make sure I was still satisfied and see if could help with any issues or questions. Kim is very friendly and helped me through the financial ...
I was in for an oil change and tire rotation. I received excellent service.
I went late to the lot thinking no one would be there & I could just look around. Brandon was still there & we talked, drove an equinox. I wanted a Chevy but my daughter wanted me to get a buick, which I told Brandon. The next day he called & asked me to bring my daughter that he had a 2023 Buick Encore GX that I just needed to see. We went & now it's mine. I have never owned a brand new car & I love it.
I had a great experience at Illini Nissan. They were highly communicative with appointment reminders before the service and texted updates during the service as well. Everyone was friendly and professional.
Staff were all fantastic. Gary is great!
Get the work done on time also great about calling when it's ready for pickup
They made sure i got the information i needed to be able to proceed with everything in the future
Les made the experience very easy and was very helpful in learning about the car. Buying a new car is usually a stressful event but it was truly an enjoyable experience.
Our saleman was very professional and courteous. He was patient in helping us pick out a vehicle. It was a very good experience.
We had our Nissan Rogue break down in the middle of a trip. Illini Nissan actually had a rental car so we could continue on our trip. They did a great job communicating with us about the issues with our car and were very helpful! I would highly recommend them to anyone.
This review is going to be EPIC! Get your popcorn, reading glasses, and pop a squat! Review Soundtrack: Upgrade U by Beyonce Andrew Stafford is the best damn car salesman pound for pound. Period! Will argue! I bought my first two cars from Courtsey Ford in Danville. I was loyal to CF! But all my friends and family members kept telling me to go see Drew at Vermilion and he'll hook you up with a good deal. When I first went up there I was embarrassed and ashamed. I felt like I was cheating on my boyfriend (Courtsey Ford) ...
Made my appointment within a few days of calling. Diagnosed problem and fixed the same day.
Friendly and knowledgeable staff. Sales manager stopped by to chat and make sure we were taken care of. Salesman was very helpful throughout the entire process.
My recent experience at Illini Nissan was great. I had an unfortunate situation, and all the employees at Illini helped turn my day around and assisted me in purchasing a car that suited my wants and needs in a vehicle. They were kind, professional, considerate, and knowledgeable. I appreciated the help from Gary, Kim, and especially Eric. Eric and Kim even followed up with me to ensure I made it to my destination okay and to see if I had any questions regarding my new car. Great Nissan and great people working there!
Nicole and Amber in parts. As well as Mindy in service were both spectacular!
Everyone involved was very courteous, professional & polite! Will highly recommend vermilion Chevrolet!
I did not end up buying a car, I instead chose to keep my current one, but Efrem was a great salesman. He was super nice and worked really hard to understand my wants and needs and was overall a great guy.
Our salesman made our transaction seamless!!! Very professional, organized, and kind!
Anthony Nixon helped make my buying process a first class experience.
Eric was a very helpful salesperson as was the finance lady. Actually everyone we came in contact with was extremely helpful and polite from the first visit, purchase visit as well as the day we came back to get windshield treated.
Cars are hard to find these days and I was happy that Illini Nissan worked with me even though I was out of state and was flexible with their schedule as I arrived later than expected. I really appreciated the time they took after the purchase was done to go over all the features of the car with me.
Battery died and called to see if I could get my truck serviced. They were on the verge of closing but made time to put a new battery in and get me back on the road.
Hands down one of the BEST experiences I have ever had at a dealership!!! Dave and everyone there went above and beyond!!! The best part about the whole experience… they all worked so well together! I have not experienced service like this in a very long time!!! Thanks so much Illini Nissan!! You guys ROCK!
Diagnosis only at this time. Disappointing news, but no fault of Illini Nissan. Staff was great.
Excellent service as usual. Keep up the excellent work. Thanks!!!
Very reliable and they got me right in when having my engine light on .
The entire staff made me feel welcome and like they were all trying to get me in the car I wanted. There was no pressure and all my questions were answered in a straight forward way!
Bought a new 2022 from Brad Taylor, he was very professional and polite the whole time,
Everyone was very friendly and helpful.
Great!!
Outstanding. Neil was a joy to work with, they went out to their way to earn my business. Wouldn't hesitate to deal with them again. Drove 3.5 hours one way as they had the exact car I wanted, they treated me right.
great customer service !
Everything went smooth and quick. I have had nothing but good experiences with buying and servicing vehicles here. This recent time I found a small scratch on my car that I am certain was not there prior to my service, but I have no proof that it happened there.
Great experience start yo finish!!
Had a piece of metal in my tire. Had to replace.
Mindy was awesome. I didnt have to wait long. Place was clean. I love it here. I will be back
Dale was an outstanding salesman to work with. Down to earth guy. A nice change
Vermilion Chevrolet
I flew all the way to Virginia from Michigan because of the great deal I received on a 2019 ram 2500. Beautiful truck one car owner. Drove it back ran perfect. Jimmy was my salesperson. He is the best. 5 stars for Jimmy!!!!
Went for a scheduled front passenger side airbag replacement, (GMC Recall) the service department was polite, courteous and professional, while I was there I brought up another issue I was having with the vehicle, they corrected that issue as well at a very reasonable price ... Respectfully, Jerry / JMS
We started out our morning in Bloomington and was going to buy another Toyota Rava 4 to replace the one we had, and we were treated poorly by a salesman, so we left. We had the best experience at this dealership. We were greeted on the parking lot by David Neef who was extremely helpful. The sales department around was an asset for this dealership. We had a good experience negotiating on our new car. In fact, we been telling all of our friends that was the place to go! We were introduced to everyone after we purchased our car in ...
The whole process was simple and smooth, they are also an honest dealer and did not try to price gouge me.
This dealership is amazing, Emily and Gary made purchasing my sexy new ride a breeze all the way in Texas. They even picked us up at the airport and filled up the fuel tank. Thank you so much absolutely love my 2016 cadillac cts.
5 star all the way. I found my perfect car on the internet through this dealership. Emily and Gary made purchasing over the phone from Texas easy. They even picked us up at the airport and filled up the fuel tank. Thank you so much for making it easy to pick up my sexy new ride. 2016 cadillac cts!!!!!
Gary is great. He has been my guy for years.
What a great dealership to work with! Purchased our vehicle through the internet and everyone from salesperson to finance was a true pleasure to work with! Highly recommended.
Good Service
It was a recall got me in the next day after calling took care of issue in and out half hour.
I would recommend this place because of their honesty and help choosing a vehicle that I could actually afford in my process of rebuilding my credit. The bilingual lady helped us communicate with the manager. Definitely ask for Ana, never felt so important and appreciated she even found us a broker with amazing rates for our car.
After a really bad experience at another dealership i went to vemilion chevy. Craig rushing went above and beyond to help me with warrenty work ..nathan the mechanic did his best on my tahoe . So many strange things have gone wrong with my tahoe and they have figured it out and fixed it . So very grateful for the friendly staff. Especially Craig rushing.
Friendly and supportive staff made the process of buy my first new car fast and easy!
David White was able to get my wife into a beautiful 2023 Buick Envision SUV and get the two year remaining lease on our 2022 Jeep Compass Trailhawk cancelled. The Jeep was not a good fit for my wife who has arthritis and could not sit comfortably in the Jeep. We will switch our car buying and our car servicing to this dealership from this day forward. Everybody at the dealership is very friendly and outgoing.
Always have had a Great experience with firelands Chevrolet in Vermilion Oh , Very Professional, I truly Appreciate Adam and David in the parts Department and the other gentleman, I truly Appreciate Mark head of the Service Department and Storm , I have purchased a vehicle from them in the past, A Great group of sales Professionals, will always go back and purchase, Adam went Above and Beyond with the parts I needed, Keep up with the Great and Professional Service guys Thank you Randy Gilmore
They had great amenities for the customer. David Neef was awesome. He made sure I knew about my vehicle as well as taking me on a tour of the facility. He was very informative and made my experience amazing. When I visit napleton, I didn’t feel as welcome as I did at Nissan. David you are so awesome in what you do which is helping the confused buyers like myself!!! Thank you again!!! I love my 23 NISSAN ALTIMA💖💖
Staff is always professional and responsive to my questions and concerns.
Can't say enough about Brice Niccum and the staff we dealt with. I was looking for a specific car with our GM family and Friends discount. The dealership near our house didn't act as if they wanted to help. Brice called me and asked if I was interested in ordering the car. Things went on from there and we now have the perfect car waiting at the dealership for the wheels to be delivered. Brice offered to drive my car the 45 miles to our house when they come in. Kudos to the staff that helped with doing the ...
Hunter, Mike, and Connie did a great job! Easy and fun to work with and represent Vermilion well.
Very friendly, no pressure and even allowed my dog to go in a test drive with us. I could not have had a better experience!!!
Staff was great answering all questions and willing to help with my purchase whatever I was looking for. Highly Recommend!
I scheduled an appointment online, when I got to Illini Nissian they couldn't find my appointment. Joel was VERY helpful in finding it. He got me in, the found the problem and had me on my way in no time! Thank you!
I believe in honesty as well as trying to make money. That is why I believe in a sales assistant and not a sales person. That means I want someone there to answer any question I might have and not someone who is trying to sale me something by saying this is the best vehicle or best price. When I know those things aren’t rue. Just have someone that answers my questions and ask me questions to help them know more of what I want.
Dale was a great guy to work with! Not only was he very helpful and straightforward but also treated us like people as opposed to a paycheck. I'd also like to add that Vermilion Chevrolet also gave us a great rate!
Mike and Logan were so helpful! I had previously had a bad experience at another car dealership and was very worried about buying another car. I was never under any pressure to purchase my car and they worked with me to get me the best deal possible. I will never go anywhere else to purchase a vehicle!! 10/10 would recommend!
This dealership was very helpful when I was settling my mom's estate - they made it a simple and striaghtforward process to sell her car and settle the paperwork - much appreciated during a time of sadness but with so many details needing to be taken care of - highly recommend.
Lauren is amazing! I have always purchased from Nissan dealers and when we moved I was worried I wouldn’t recognize the same level of customer service as I did at my previous dealer. I was wrong! From the start Lauren was kind, funny, attentive, super helpful and just overall super awesome! I’m so happy with my new Kicks!
Had a flat tire passing through Champaign went to Illini Nissan after they closed. Service manager was great and had our tire fixed. Everywhere was closed and we really appreciate this dealership.
My car broke down while on a trip. The service department went above and beyond to get the parts and repair done on the same day. The service representatives, the shuttle driver, and office staff were all professional and friendly. I appreciated their attention to detail, getting the problem solved quickly, and being kept well informed about what was going on with the repair and the cost. Thank you.
Mike and Logan were so helpful! I had previously had a bad experience at another car dealership and was very worried about buying another car. I was never under any pressure to purchase my car and they worked with me to get me the best deal possible. I will never go anywhere else to purchase a vehicle!! 10/10 would recommend!
The entire experience was pleasant from the front desk all the way to making the purchase. I appreciate Logan for his continuous update on making the purchase. I wanted to have the remote start installed prior to taking the vehicle but he made an effort to get an appointment for the following week. Even though it was uncomfortable to be coming back and fort, I appreciate the staff for their continuous update and help to get my request done.
Great experience from beginning to end. Felicia in scheduling got us scheduled quickly and was super friendly. Eric, salesman, went above and beyond when showing us the vehicle we were interested in and Wes from financing made the purchasing process transparent and easy. No pressure, very easy going environment. Thank you so much, we'll be back for sure!
Very friendly and knowledgeable.
First class service! I bought my Nissan Rogue from Illini Nissan one year ago. I love my car! I’ve had the oil changed and tires rotated twice now and it is the easiest and fastest service I’ve ever had!
If you're reading the reviews to figure out which salesperson to ask for, it's Brandon. I was just starting my car search, driving anything and everything to get a feel for what I wanted. And Brandon was fantastic! Never pushy or aggressive about the sale but always willing to make time for a test drive or a chat. He made the experience easy and comfortable. Unfortunately, I wasn't able to purchase a vehicle through them, but I will keep them in mind in the future.
Hunter Krauel was wonderful to work with! I will happily recommend anyone to come see Hunter for their vehicle needs!
Great customer service and great team to assist.
Professional and courteous.
I always receive top notch service. The staff is always friendly and eager to help.
Jeff Green took care of all my needs and then I was off and on my way
I was really impressed with the sales team, especially Eric G. He really listened to what I was looking for, only showed me cars that fit that criteria, and knew a lot about them. I didn't get spammy emails or texts - just solid, helpful communication. I didn't end up buying a car here, but I wanted to leave a review to say that was it was a great experience and next time I'm shopping for a car, I'll start at Illini Nissan first.
Good people,good service
We've had our 2018 Rogue serviced here a few times now and every time has been great. I've worked with Gary most of the time I've been here and he's straightforward, helpful, and a good communicator. If you have an issue with your Nissan and you're not sure what's going on it, just come here! I took the car to another mechanic who overstated the issues with our car, and I'm so glad I took it here before having work done. These folks are honest and will not try to fix or replace anything ...
The sales staff are amazing! Eric ensured the delivery of my Altima was perfect. Kim took care of the financing details impeccably. All around incredible experience!
Exciting experience with sales agent Very fast and professional service. Very knowledgable on the vehicle i wanted to purchase including features available on the vehicle.
I was greeted with kindness and I was made to feel comfortable. I was offered coffee
Chuck Collins is one of the best salesperson to ever deal with! Makes the buying experience a pleasant one!
Les and the whole team have been nothing but amazing! Very helpful and nice. I will definitely be purchasing more vehicles from them in the future.
I was extremely satisfied with my experience at Illini Nissan. Eric and Kim helped me through the process of my purchase. Eric is very friendly, knowledgeable, understanding and made sure I understood all features of my purchase before I bought it. As I was new to this process, he explained everything very well and made me feel comfortable through the process of my purchase. After I made my purchase he checked in periodically to make sure I was still satisfied and see if could help with any issues or questions. Kim is very friendly and helped me through the financial ...
I was in for an oil change and tire rotation. I received excellent service.
I went late to the lot thinking no one would be there & I could just look around. Brandon was still there & we talked, drove an equinox. I wanted a Chevy but my daughter wanted me to get a buick, which I told Brandon. The next day he called & asked me to bring my daughter that he had a 2023 Buick Encore GX that I just needed to see. We went & now it's mine. I have never owned a brand new car & I love it.
I had a great experience at Illini Nissan. They were highly communicative with appointment reminders before the service and texted updates during the service as well. Everyone was friendly and professional.
Staff were all fantastic. Gary is great!
Get the work done on time also great about calling when it's ready for pickup
They made sure i got the information i needed to be able to proceed with everything in the future
Les made the experience very easy and was very helpful in learning about the car. Buying a new car is usually a stressful event but it was truly an enjoyable experience.
Our saleman was very professional and courteous. He was patient in helping us pick out a vehicle. It was a very good experience.
We had our Nissan Rogue break down in the middle of a trip. Illini Nissan actually had a rental car so we could continue on our trip. They did a great job communicating with us about the issues with our car and were very helpful! I would highly recommend them to anyone.
This review is going to be EPIC! Get your popcorn, reading glasses, and pop a squat! Review Soundtrack: Upgrade U by Beyonce Andrew Stafford is the best damn car salesman pound for pound. Period! Will argue! I bought my first two cars from Courtsey Ford in Danville. I was loyal to CF! But all my friends and family members kept telling me to go see Drew at Vermilion and he'll hook you up with a good deal. When I first went up there I was embarrassed and ashamed. I felt like I was cheating on my boyfriend (Courtsey Ford) ...
Made my appointment within a few days of calling. Diagnosed problem and fixed the same day.
Friendly and knowledgeable staff. Sales manager stopped by to chat and make sure we were taken care of. Salesman was very helpful throughout the entire process.
My recent experience at Illini Nissan was great. I had an unfortunate situation, and all the employees at Illini helped turn my day around and assisted me in purchasing a car that suited my wants and needs in a vehicle. They were kind, professional, considerate, and knowledgeable. I appreciated the help from Gary, Kim, and especially Eric. Eric and Kim even followed up with me to ensure I made it to my destination okay and to see if I had any questions regarding my new car. Great Nissan and great people working there!
Nicole and Amber in parts. As well as Mindy in service were both spectacular!
Everyone involved was very courteous, professional & polite! Will highly recommend vermilion Chevrolet!
I did not end up buying a car, I instead chose to keep my current one, but Efrem was a great salesman. He was super nice and worked really hard to understand my wants and needs and was overall a great guy.
Our salesman made our transaction seamless!!! Very professional, organized, and kind!
Anthony Nixon helped make my buying process a first class experience.
Eric was a very helpful salesperson as was the finance lady. Actually everyone we came in contact with was extremely helpful and polite from the first visit, purchase visit as well as the day we came back to get windshield treated.
Cars are hard to find these days and I was happy that Illini Nissan worked with me even though I was out of state and was flexible with their schedule as I arrived later than expected. I really appreciated the time they took after the purchase was done to go over all the features of the car with me.
Battery died and called to see if I could get my truck serviced. They were on the verge of closing but made time to put a new battery in and get me back on the road.
Hands down one of the BEST experiences I have ever had at a dealership!!! Dave and everyone there went above and beyond!!! The best part about the whole experience… they all worked so well together! I have not experienced service like this in a very long time!!! Thanks so much Illini Nissan!! You guys ROCK!
Diagnosis only at this time. Disappointing news, but no fault of Illini Nissan. Staff was great.
Excellent service as usual. Keep up the excellent work. Thanks!!!
Very reliable and they got me right in when having my engine light on .
The entire staff made me feel welcome and like they were all trying to get me in the car I wanted. There was no pressure and all my questions were answered in a straight forward way!
Bought a new 2022 from Brad Taylor, he was very professional and polite the whole time,
Everyone was very friendly and helpful.
Great!!
Outstanding. Neil was a joy to work with, they went out to their way to earn my business. Wouldn't hesitate to deal with them again. Drove 3.5 hours one way as they had the exact car I wanted, they treated me right.
great customer service !
Everything went smooth and quick. I have had nothing but good experiences with buying and servicing vehicles here. This recent time I found a small scratch on my car that I am certain was not there prior to my service, but I have no proof that it happened there.
Great experience start yo finish!!
Had a piece of metal in my tire. Had to replace.
Mindy was awesome. I didnt have to wait long. Place was clean. I love it here. I will be back
Dale was an outstanding salesman to work with. Down to earth guy. A nice change
Champaign Ford City
I flew all the way to Virginia from Michigan because of the great deal I received on a 2019 ram 2500. Beautiful truck one car owner. Drove it back ran perfect. Jimmy was my salesperson. He is the best. 5 stars for Jimmy!!!!
Went for a scheduled front passenger side airbag replacement, (GMC Recall) the service department was polite, courteous and professional, while I was there I brought up another issue I was having with the vehicle, they corrected that issue as well at a very reasonable price ... Respectfully, Jerry / JMS
We started out our morning in Bloomington and was going to buy another Toyota Rava 4 to replace the one we had, and we were treated poorly by a salesman, so we left. We had the best experience at this dealership. We were greeted on the parking lot by David Neef who was extremely helpful. The sales department around was an asset for this dealership. We had a good experience negotiating on our new car. In fact, we been telling all of our friends that was the place to go! We were introduced to everyone after we purchased our car in ...
The whole process was simple and smooth, they are also an honest dealer and did not try to price gouge me.
This dealership is amazing, Emily and Gary made purchasing my sexy new ride a breeze all the way in Texas. They even picked us up at the airport and filled up the fuel tank. Thank you so much absolutely love my 2016 cadillac cts.
5 star all the way. I found my perfect car on the internet through this dealership. Emily and Gary made purchasing over the phone from Texas easy. They even picked us up at the airport and filled up the fuel tank. Thank you so much for making it easy to pick up my sexy new ride. 2016 cadillac cts!!!!!
Gary is great. He has been my guy for years.
What a great dealership to work with! Purchased our vehicle through the internet and everyone from salesperson to finance was a true pleasure to work with! Highly recommended.
Good Service
It was a recall got me in the next day after calling took care of issue in and out half hour.
I would recommend this place because of their honesty and help choosing a vehicle that I could actually afford in my process of rebuilding my credit. The bilingual lady helped us communicate with the manager. Definitely ask for Ana, never felt so important and appreciated she even found us a broker with amazing rates for our car.
After a really bad experience at another dealership i went to vemilion chevy. Craig rushing went above and beyond to help me with warrenty work ..nathan the mechanic did his best on my tahoe . So many strange things have gone wrong with my tahoe and they have figured it out and fixed it . So very grateful for the friendly staff. Especially Craig rushing.
Friendly and supportive staff made the process of buy my first new car fast and easy!
David White was able to get my wife into a beautiful 2023 Buick Envision SUV and get the two year remaining lease on our 2022 Jeep Compass Trailhawk cancelled. The Jeep was not a good fit for my wife who has arthritis and could not sit comfortably in the Jeep. We will switch our car buying and our car servicing to this dealership from this day forward. Everybody at the dealership is very friendly and outgoing.
Always have had a Great experience with firelands Chevrolet in Vermilion Oh , Very Professional, I truly Appreciate Adam and David in the parts Department and the other gentleman, I truly Appreciate Mark head of the Service Department and Storm , I have purchased a vehicle from them in the past, A Great group of sales Professionals, will always go back and purchase, Adam went Above and Beyond with the parts I needed, Keep up with the Great and Professional Service guys Thank you Randy Gilmore
They had great amenities for the customer. David Neef was awesome. He made sure I knew about my vehicle as well as taking me on a tour of the facility. He was very informative and made my experience amazing. When I visit napleton, I didn’t feel as welcome as I did at Nissan. David you are so awesome in what you do which is helping the confused buyers like myself!!! Thank you again!!! I love my 23 NISSAN ALTIMA💖💖
Staff is always professional and responsive to my questions and concerns.
Can't say enough about Brice Niccum and the staff we dealt with. I was looking for a specific car with our GM family and Friends discount. The dealership near our house didn't act as if they wanted to help. Brice called me and asked if I was interested in ordering the car. Things went on from there and we now have the perfect car waiting at the dealership for the wheels to be delivered. Brice offered to drive my car the 45 miles to our house when they come in. Kudos to the staff that helped with doing the ...
Hunter, Mike, and Connie did a great job! Easy and fun to work with and represent Vermilion well.
Very friendly, no pressure and even allowed my dog to go in a test drive with us. I could not have had a better experience!!!
Staff was great answering all questions and willing to help with my purchase whatever I was looking for. Highly Recommend!
I scheduled an appointment online, when I got to Illini Nissian they couldn't find my appointment. Joel was VERY helpful in finding it. He got me in, the found the problem and had me on my way in no time! Thank you!