Yesterday was our 2nd time dealing with Erik for vehicle purchases and as expected he made our transaction just as smooth as the first time. Love our new ride

Service department is great. Always able to get my wife’s vehicle in and out for maintenance. Great staff!

Erik Adkisson is an Amazing Sales Consultant. Erik is very knowledgeable and helpful. He is also patient with any question about the vehicle. Erik Adkisson was extremely knowledgeable and helpful when it came to him showing me everything about the Chevy Trax my husband and I was looking at. And all the questions I had after the Chevy Trax was bought. I just showed up with a question and Erik Adkisson came right out with a big smile on his face and helped me out.

Sean McGuire did a great job . I love my Arcadia

Very helpful salesman

Dace Alvarez super nice guy very helpful and was great helping us get a deal.

I purchased a new phone a couple of weeks prior to my new car. Purchasing the car was a much easier and enjoyable process! Great staff, great service!

Sean McGuire did a great job finding me my vehicle. He answered all my questions accurately and didn't me the perfect vehicle.

Efficient and very proficient service. Customer service is very good. Long time customer.

I am extremely disappointed with my experience at this dealership. I just spent $25,000 on a vehicle, and apparently that still isn’t enough for them to provide something as simple as a second key fob and floor mats. What makes this even more frustrating is the complete lack of customer service and consideration. Dealerships make money buying, marking up, and reselling vehicles, yet somehow providing two basic items to a customer spending $25,000 is asking too much? I’m a 21-year-old woman making one of the biggest financial purchases of my life. How am I supposed to know every little thing ... Read More

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Google - Oct 28, 2026

I am extremely disappointed with my experience at this dealership. I just spent $25,000 on a vehicle, and apparently that still isn’t enough for them to provide something as simple as a second key fob and floor mats. What makes this even more frustrating is the complete lack of customer service and consideration. Dealerships make money buying, marking up, and reselling vehicles, yet somehow providing two basic items to a customer spending $25,000 is asking too much? I’m a 21-year-old woman making one of the biggest financial purchases of my life. How am I supposed to know every little thing I need to ask for or negotiate before signing paperwork? Instead of making sure a young buyer feels informed, respected, and confident in her purchase, I’m left feeling taken advantage of and incredibly disappointed. At what point did making a sale become more important than taking care of the customer? A second key and floor mats are not unreasonable expectations when someone is spending this kind of money. It’s honestly sad that a dealership can happily accept $25,000 from a customer but can’t go the extra mile to make sure that customer leaves satisfied. It’s not even about the cost of those items anymore. It’s about the principle, the respect, and the way you treat people after you’ve gotten their money. I was so excited about purchasing this car, and what should have been a wonderful experience has now left a bad taste in my mouth. I hope this review encourages other young, first-time buyers to ask about EVERYTHING before signing anything, because apparently you cannot assume a dealership will look out for you. A dealership’s reputation should be worth more than the cost of a key fob and a set of floor mats. Unfortunately, that doesn’t seem to be the case here.

Very polite and supportive. Brett Patke is the best salesman Ive ever had

Krista knocked it out of the park! She was absolutely fabulous to work with. I started as a customer but I left as a friend ha, ha. Seriously she has fantastic customer service & I highly recommend her & this dealership. Thanks again!

Erik was a great salesman and helped the process to purchase a vehicle easy! He was very polite, courteous, and friendly! Vermilion Chevy is the place to go!

Not the best mechanic/service dept. More interested in selling and making big money. Great car rental dept though.

Dace Alvarez helped me get a vehicle and he was very professional. I highly recommend going to him. He made the process very easy and stress free. I don’t speak English and he went above and beyond to help me out. Thank you Mr. Alvarez

My experience was great. I had to leave a vehicle for service and then I purchased Chevy equinox for second vehicle. Salesman was awesome. Got everything done within an hour and I drove off with new vehicle. Always like working with this group

Dace Alvarez was very helpful and knowledgeable. Very courteous. No pressure to buy.

First time I’ve ever used the service department at Illini Nissan and I am impressed! The communication throughout the process was better than I had seen with any other dealership. The ability to get an oil change while I work and not have to sit in some random bay was fantastic.

Was really glad to have met Krista who solve a problem I had with my AppleCarplay. Her knowledge and insight was truly helpful. Thank you much!

We took the car in to get the fuel filler door repaired today, planning to wash it afterward. When they notified us it was fixed, we found our sparkling clean car waiting for us outside. We are very grateful for their attentive and responsible service. They definitely deserve five stars. Mei Ling Johnston

Very professional 👏🏾 👌🏾

I got my car right in. Always very knowledgeable on car needs and problems. Service advisers are up to date and make the dealership run smoothly.

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Sounds like most of the reviews were friends and a bunch of locals rooting for the in town business. But if you’re driving through the area and have a serious issue that you have to stop at a dealer…. DONT STOP HERE. They charge $2600 for parts and labor that didn’t fix the vehicle and they knew this because they said so themselves . BUT make you pay it anyway?????? Take the new parts back out and put old ones back in then. That’s the most rip off stunt I’ve ever heard of! That’s not customer service! ... Read More

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Google - Oct 7, 2026

Sounds like most of the reviews were friends and a bunch of locals rooting for the in town business. But if you’re driving through the area and have a serious issue that you have to stop at a dealer…. DONT STOP HERE. They charge $2600 for parts and labor that didn’t fix the vehicle and they knew this because they said so themselves . BUT make you pay it anyway?????? Take the new parts back out and put old ones back in then. That’s the most rip off stunt I’ve ever heard of! That’s not customer service! It’s literally where the phrase “Highway Robbery” comes from! Absolutely not OK

when the front tires were replaced, the computer sensors were not reset. Also, please keep the old tires so i can retrieve them.

I had an excellent experience with Gary McCaskill. My daughter’s vehicle broke down around 2:30 PM, and Gary was incredibly responsive and helpful throughout the entire process. By 5:30 PM, he had already received approval from the warranty company and completed the diagnostic work. The vehicle was repaired and ready the very next day. Gary provided exceptional customer service, communicated clearly, and made what could have been a stressful situation much easier. I truly appreciate his professionalism, efficiency, and dedication to taking care of his customers. I highly recommend Gary McCaskill to anyone in need of reliable and trustworthy vehicle repair ... Read More

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Google - Sep 29, 2026

I had an excellent experience with Gary McCaskill. My daughter’s vehicle broke down around 2:30 PM, and Gary was incredibly responsive and helpful throughout the entire process. By 5:30 PM, he had already received approval from the warranty company and completed the diagnostic work. The vehicle was repaired and ready the very next day. Gary provided exceptional customer service, communicated clearly, and made what could have been a stressful situation much easier. I truly appreciate his professionalism, efficiency, and dedication to taking care of his customers. I highly recommend Gary McCaskill to anyone in need of reliable and trustworthy vehicle repair services.

Great group to work with and offer competitive prices with friendly people.

Erik was friendly, knowledgeable and extremely helpful in telling me everything I needed to know about my purchase. I would highly recommend him for your next vehicle purchase!

I had a great experience working with Erik when purchasing my car. He was extremely helpful, professional, and patient throughout the entire process. Erik took the time to answer all my questions, and made sure I understood everything. He genuinely cared about helping me find the right vehicle and made the whole experience easy and enjoyable. I really appreciate his excellent customer service and would definitely recommend Erik to anyone looking for a car!

Had a great experience at Vermillion Chevrolet. I worked with Erik that made the buying process super easy. He sent me photos, a walk around video, the car fax and service work. I showed up on Saturday to pick it up and was in and out the door in 1 1/2 hours including my test drive. Highly recommend the Dealership and ask for Erik.

Eric at Vermilion GMC in Tilton was a huge help. I got exactly what I wanted and they were able to help me out. Tell me what I needed to know about the vehicle and everything. I am nothing but grateful it was a great experience and thank you.

Brett was fantastic and very helpful setting things up on the screen for us!

Devonte Graham saved my day by diagnosing and helping me with a bolt issue on the connector to my car battery. Best in class service!!

I have never written a review of a business before but feel compelled to write this one. We bought a new truck from this dealership a year ago, and it is still under warranty. We had a warning light appear that stated the brake pad monitor needed serviced. The service department employees told us that at 33,000 miles on the truck we already had wore down the front brake pad completely and the monitor was hitting the rotor. Also they said this was not covered under warranty, charged us over $150 to diagnose it, and that we needed to replace the front ... Read More

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Google - Sep 3, 2026

I have never written a review of a business before but feel compelled to write this one. We bought a new truck from this dealership a year ago, and it is still under warranty. We had a warning light appear that stated the brake pad monitor needed serviced. The service department employees told us that at 33,000 miles on the truck we already had wore down the front brake pad completely and the monitor was hitting the rotor. Also they said this was not covered under warranty, charged us over $150 to diagnose it, and that we needed to replace the front rotors and brake pads which would cost over $600. This made no sense to us since we had no vibrations or heard any squealing of the brakes. After taking this to a different dealership (Anthem Chevrolet in Hoopeston) we were told we needed a new set of front brake pads so they could replace the faulty monitor and it’s covered under warranty. That was it, the pads were not wore down and the rotors are fine. My advice is to stay away from the scammers at Vermilion Chevrolet.

Great deal thanks

My wife had two separate sales associates call her today, she didn't call them. They associate made sarcastic remarks to my wife, so she replied to his remarks. We wanted to keep our business in Tilton, but I don't think that's gonna happen. I think maybe they should go through business ethics and customer service again. (Mr. Alverez) If you feel you need to buy from them, and for Brett. It wouldn't let me leave a zero star, and she didn't request a credit app. I have all of Mr. Alvarez messages, and his voice ... Read More

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Google - Aug 12, 2026

My wife had two separate sales associates call her today, she didn't call them. They associate made sarcastic remarks to my wife, so she replied to his remarks. We wanted to keep our business in Tilton, but I don't think that's gonna happen. I think maybe they should go through business ethics and customer service again. (Mr. Alverez) If you feel you need to buy from them, and for Brett. It wouldn't let me leave a zero star, and she didn't request a credit app. I have all of Mr. Alvarez messages, and his voice mail.

Courteous and respectful and answered my questions in terms that I could understand

We went to the dealership because we were traveling and were hearing noise coming from the tire or front end and needed it to be checked on before we continued our trip. They fit us into a busy schedule and had us in and out quickly. The service manager and service writer were super helpful. I would highly recommend this dealerships service department!

Excellent customer service and very friendly and helpful. Can be Expensive. But excellent service.

Krista was an amazing sales person but an even better peoples person. She's very energetic and eager to get you into the car of your dreams. Overall this was the best car buying experience I've ever had!!!

The employees are so friendly, knowledgeable. We will be back and hlad to refer anyone to that location.

Kristi was very professional and knowledgeable about the Nissan Rogue that we purchased in July. She went above and beyond to make sure that we were happy with the vehicle. Krisit notified us when there was a price drop and what vehicles were still on the lot for sale. She also worked with the Sales Manager to stay within our budget. The whole New Car purchase was stress free and fun we love our new car.

Krista is amaaaaazing! Also a big shout out to Andy as well - we live 2.5 hours away and Krista helped us over the phone most of the day and when it was time to come in she was there and waiting and she’s so nice. We didn’t like the car we came in for but found another one we liked on the lot, but throughout the entire time she was not pushy once, and she was very relatable. Andy worked extremely hard on getting us a great deal and he was also extremely relatable and not pushy. I ... Read More

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Google - Jul 28, 2026

Krista is amaaaaazing! Also a big shout out to Andy as well - we live 2.5 hours away and Krista helped us over the phone most of the day and when it was time to come in she was there and waiting and she’s so nice. We didn’t like the car we came in for but found another one we liked on the lot, but throughout the entire time she was not pushy once, and she was very relatable. Andy worked extremely hard on getting us a great deal and he was also extremely relatable and not pushy. I have way too much anxiety when I have to buy a car because of the typical “car salesman tactics”, but they were more like your friends than someone wanting to make $$ off you. More salesmen need to take that approach tbh. We got there later in the day and ended staying 2 hrs past close but nobody there seemed upset about it. They told us where there was food in town and Krista even gave my son HER car charger out of her own car because I had forgotten his at home. I rarely see dealerships with such a high rating on Google and it’s nice to see so many great things about it. Krista needs a raise! And I will let everyone I know to get their cars from here. Keep up the amazing work!

Brett Patke is the best! He was genuinely a nice guy. He was knowledgeable ; patient with my questions; and did his very best to stick with my budget. He was very easy to talk to. I felt zero pressure to buy. Connie Taylor was super to work with on the paperwork! The entire sales crew was genuinely nice and helpful. I recommend doing business with Chevy in Tilton, and be sure and ask for Brett!

My experience at Vermilion Chevrolet was awesome from the beginning to end. Brett Patke was very friendly and helpful making this a stress free experience. Debby Dixon

It was good but price of truck went up alot

I started the interaction with the dealership online by submitting an inquiry online for a 2026 Silverado and a trade appraisal for my trade in. Hunter, my salesman, reached out to me promptly and confirmed availability and made an appointment with me to come to the dealership. Hunter was very professional, down to Earth, and easy to talk to. My buying experience overall was fantastic and I cannot say enough good things.

Everything and everyone was great. The female mechanic who greeted me at the door deserves a big shout out!! Her smile lit up the room. I was having a sad day and she totally helped, I was so glad I chose verm Chevrolet!!

Everything and everyone was great. The female mechanic who greeted me at the door deserves a big shout out!! Her smile lit up the room. I was having a sad day and she totally helped, I was so glad I chose verm Chevrolet!!

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Service department is poor. Rude customer service reps who do not follow through with promised repair or service dates. They used to have older men who knew what they were doing. Most of the young men in the office now are not customer service oriented, however, there is one young man who is kind and helpful. I wish he had been my service clerk, alas, he was not.

I have thought long and hard about posting this review. I hope I might be saving some other older person from going thru this. I had gone to Rantoul at the hospital for tests. Stopped in Paxton for coffee, couldn't get back in my vehicle. Called and asked for Hunter, he wasn't in. Ended up talking to several people there with no help. Kept calling finally got Hunter. He said well isn't there a gas station or something, it's probably your battery in your fob. Haven't even had the vehicle a year. I said yes ... Read More

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Google - May 18, 2026

I have thought long and hard about posting this review. I hope I might be saving some other older person from going thru this. I had gone to Rantoul at the hospital for tests. Stopped in Paxton for coffee, couldn't get back in my vehicle. Called and asked for Hunter, he wasn't in. Ended up talking to several people there with no help. Kept calling finally got Hunter. He said well isn't there a gas station or something, it's probably your battery in your fob. Haven't even had the vehicle a year. I said yes but it's 3 blocks down, at Casey's, he said go down there buy a battery they will put it in. It's a $5.00 fix. I had to walk 3 blocks in the heat, didn't even have my walking stick which was in.my vehicle, was so scared I'd fall. They couldn't helped me so walked an other block and 1/2 to someone who was working on a car. He sent his helper for a battery, put it in and it worked. I was so thankful his helper took me back up town. I was in Paxton for over 3 hours. I WILL NEVER DO BUSINESS WITH THESE PEOPLE AGAIN. HUNTER NOR ANYONE EVER CALLED TO SEE IF I WAS OK. Beware older people, they won't help you after the sale. I'm 79 years old should never ha e been treated so badly.

The quality of their service department has seriously degraded recently. They sold me a "new" car battery for $300 that failed just one year later.

Don’t have your service done at Illini Nissan unless money is no object. I had to have my Adaptive cruise control sensor replaced. They charged me $1,536 for the sensor alone! That equates to 4% of the entire price of the car when I bought it new! I checked online and found a Nissan parts company that sold the same sensor for $925. That was discounted from a retail price of $1463. So Illini Nissan charged me $611 more than the part cost and charged me $73 more than retail!!! Illini Nissan also charged me $654 for labor but didn’t document the number of hours ... Read More

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Google - Apr 15, 2026

Don’t have your service done at Illini Nissan unless money is no object. I had to have my Adaptive cruise control sensor replaced. They charged me $1,536 for the sensor alone! That equates to 4% of the entire price of the car when I bought it new! I checked online and found a Nissan parts company that sold the same sensor for $925. That was discounted from a retail price of $1463. So Illini Nissan charged me $611 more than the part cost and charged me $73 more than retail!!! Illini Nissan also charged me $654 for labor but didn’t document the number of hours they spent on my car. So I asked the service rep and he told me they spent 3 hours on the car. That’s a whopping $218 per hour! I took a discount card that Illini Nissan mailed me hoping to reduce the cost. The card said “20% Off Savings on Any Service” with the very appealing subline “You decide the service, and we give you the discount and a complimentary multi-point inspection”. What they don’t say is that they limit the discount to $100. Nowhere on the advertisement is that limitation noted. Yet, the cashier just lamely said, sorry, that that was their policy. So, it was tough luck for me I guess. Fooled me! The takeaway is that extraordinarily high prices and false advertising is what you get at Illini Nissan. Buyer beware! To be fair, Illini Nissan gets 2 stars rather than 1 because the repair was satisfactory… at least initially.

Tried calling service department multiple times even left messages. Nobody picks up or returns messages. 🤷‍♂️.... Update: After posting this review a person finally called me claiming to be a service manager. She knew nothing about the product (nissan sells) and had to keep putting me on hold to get answers, and then quoted me a ridiculously high labor rate. If you choose to use them hopefully your experience will be better, but I would not reccomend them based on my terrible customer service experience.

I wish I could leave less than one star. The mechanic/repair shop for this location is embarrassing. Horrible communication- they told me they were working on my car, when in reality they did not even have the part yet to fix it, and failed to let me know. I was sitting in the waiting room for hours and hours, with the thought they were working on my car (because that is what was told to me). I recommend avoiding this place and going anywhere else. They have an absolute and ridiculous lack of respect for their costumers and their ... Read More

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Google - Jan 20, 2026

I wish I could leave less than one star. The mechanic/repair shop for this location is embarrassing. Horrible communication- they told me they were working on my car, when in reality they did not even have the part yet to fix it, and failed to let me know. I was sitting in the waiting room for hours and hours, with the thought they were working on my car (because that is what was told to me). I recommend avoiding this place and going anywhere else. They have an absolute and ridiculous lack of respect for their costumers and their time.

They sell faulty cars and then don’t fix them. Will never be going back. Bought a car with 20k miles and took it back to get fixed 4 times. Still messed up. Now they say they can’t do anything.

Very pleasant experience. Dealers and all staff were very helpful and pleasant to work with. Would highly recommend this dealership to those looking to purchase an automobile.

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Good experience overall!! Friendly , helpful and answered all my questions. Would recommend for knowledgeable answers.

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I had a great experience with Illini Nissan. David and Kim were both very helpful and provided me with all the information I need to know to get a car.

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After buying a truck and having to bring it in several times because the dealership can’t get their stuff together. I will give them a 2 star. First time buying from them. Probably last. Plus the truck wasn’t very clean when we got it. They offered us to bring it back in for ANOTHER detailing but they had the truck enough times to make it right. Wasn’t going to waste another trip in for spending they could have done right the first time.

I truly wish I could rate Illini Nissan’s service department with negative stars. Their service department has cost me thousands of dollars and loss of income. My 2018 Titan has had a transmission problem for months and they refuse to back up the extended warranty that they sold me when I purchased the truck. Their service department has been condescending and rude, and unwilling to help in any way. I have been a loyal Illini Nissan customer for 15 years and I can’t believe how I am being treated. I wouldn’t recommend their service department to my worst enemy.

We've purchased our last three cars from Illini Nissan, and will continue too purchase future cars from them Dave, Wes, and Lauren were very helpful. I walked in one day said I needed a new car ASAP, and left the following day with a new car. We were under a time crunch to get our baby from daycare and Dave worked very hard to get everything done in time. We super appreciate the kindness and quickness. Today I went back to pick up some papers from them and I needed a new battery for my key fob for my ... Read More

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DealerRater - Oct 1, 2025

We've purchased our last three cars from Illini Nissan, and will continue too purchase future cars from them Dave, Wes, and Lauren were very helpful. I walked in one day said I needed a new car ASAP, and left the following day with a new car. We were under a time crunch to get our baby from daycare and Dave worked very hard to get everything done in time. We super appreciate the kindness and quickness. Today I went back to pick up some papers from them and I needed a new battery for my key fob for my other car and Lauren came out to get everything for me so I didn't even have to get my baby out of her car seat! They are always willing to go above and beyond!

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Start to finish they were very helpful, friendly, and didn’t make me feel pressured.

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Exceptional experience before, during, and after the sale. Above and beyond expectations. As a long time customer looking forward to any service visits as well.

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A very friendly and welcoming staff. The facility was clean and easily accessible to walk around looking at new vehicles.

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Eric- Salesman did awesome job getting me in a brand new Pathfinder with a low interest rate. He listened to my concerns and million questions. Very knowledgeable and very helpful. Kim and Lauren were very helpful and really good with explaining all things regarding the financing. Great experience all around.

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Illini Nissan made our car buying experience very excellent. They worked with us to get what was best for us. Friendly and helpful throughoit

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I really can't say enough about this dealership except it represents Nissan with a feeling of family and community. Their hard work and dedication with my purchase gives me faith in the vehicle and its future.

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Relaxed environment. Clean and new. Salesman was informative and not pushy. Sales manager was upfront on why he was pricing trade in and new vehicle. Fair deal.

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It was a very pleasant experience and we were able to find a vehicle that we loved thanks to David. He was great to work with.

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Lauren was very quick to respond to our emails, and had our requested vehicles ready to drive upon arrival. The team had to stay a little late on a Friday evening, but they were quick, friendly, and accommodating. Highly recommend Lauren for your next vehicle purchase!!

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Eric Graham was great! He took the time to make sure we were able to see a vehicle that just came in and drove me to their detail shop to do so. We were able to do most of the paperwork online and the buying process was very easy! Andy Eisenmenger (sales manager) was easy to work with and we were able to get a great vehicle!

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Bought my truck from here and actually had a good experience with Hunter.. Had a level kit put on and took in for alignment when I got to the dealership at 7pm to drop my truck off I had a low tire message 27 psi so I wrote a note to also check what it was..the next day I get off work at 4pm and head there..no update on the truck or the process stuff they email. When I get there first they can't even find my keys or know who I am.. finally they find them and ... Read More

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Google - Jun 20, 2025

Bought my truck from here and actually had a good experience with Hunter.. Had a level kit put on and took in for alignment when I got to the dealership at 7pm to drop my truck off I had a low tire message 27 psi so I wrote a note to also check what it was..the next day I get off work at 4pm and head there..no update on the truck or the process stuff they email. When I get there first they can't even find my keys or know who I am.. finally they find them and the tech starts with listen you got to trust me...we couldn't do the alignment because there was a stick in your tire and was leaking .. He said it was low when he got there I said what PSI he said 26 so it dropped 1 PSI in 12 hours ..and then told me he couldn't do the alignment because of the tire which is a lie. I get if it was a thing that in 10 mins it went flat but it lost 1 PSI in 12 hours. He could have easily just aired the tire up and done the alignment..so they put my spare on and said that they couldn't do it with the spare on either.. " remind you this is a full size spare tire with a different rim" which isnt true at all as long as the tire is the same size you can do the alignment..I just had a lift kit put on so even a 90% alignment would have been better then nothing..I told him that your tires dont have anything to do with your alignment you dont have to get a alignment if you change tires..you could just air it up and done the alignment..He said we'll the tires we can get.....I just caught him off like I'm not buying tires from you guys now..I worked with hunter on buying my truck and have nothing bad to say about him or the process ..But this service department sucks..go somewhere else so now I got an emergency appointment with Krowned Kustomz for an alignment and also to check out some new rims and tires for my truck..Spend your money somewhere else

Eric& Kim were so helpful! Everything was explained in detail! Excellent experience!! Very accommodating & friendly!

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Excellent service and professional sales consultant. I am very happy and satisfied. Thank you very much.

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Illini Nissan was kind and very patient with us. We had an unexpected expense at our house and had to put getting our car on hold for a month. When we came back the car was still there and they were AMAZING! We will definitely be going back to them. Dave, Eric, and Wesley were a tremendous help and would recommend working with any of them.

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They charged me $257 in diagnostic fees and told me the car needed $3500 in work but they would not give me an itemized breakdown quote for the suggested work.

Dave was great, explaining everything to us patiently and answering all our questions. Also, Illini Nissan is a great place, I enjoyed the drinks 😀

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Christa was a very good sales person.She worked very hard with me.I wrote many different cars and she was always there to take care of things

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My experience was an excellent sales experience. They treated me fair and were able to find the SUV in the color and model that I was looking for

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Eric was great to work with! He was efficient in finding the vehicle I wanted and had it ready for me quickly!

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Let me start by saying I have used them for regular oil changes and did $3500 dollars in fluid changes ect that was recommended at 100,000 mile mark. Had truck back 2 weeks and check engine light came on. We hooked up hand held to get code for engine light and and it read u1510 so I did some research and figured out what the code meant and had a friend who's truck did the same thing and he suggested it was the same on my truck. Made appointment with vermillion chevy dropped and dropped truck off and informed them the code ... Read More

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Google - Apr 3, 2025

Let me start by saying I have used them for regular oil changes and did $3500 dollars in fluid changes ect that was recommended at 100,000 mile mark. Had truck back 2 weeks and check engine light came on. We hooked up hand held to get code for engine light and and it read u1510 so I did some research and figured out what the code meant and had a friend who's truck did the same thing and he suggested it was the same on my truck. Made appointment with vermillion chevy dropped and dropped truck off and informed them the code number and what I thought the issue was with engine light. Long story short 4 days later and $900 to have them tell me what i original told them it was is ridiculous. I've spent close to 8000 in the past 6 months as a customer here but after this I will never use them again period....VERY POPR CUSTOMER COMMUNICATION FROM FRANKIE WHEN IT CAME TO KEEPING ME INFORMED ON PROGRESS WAS THE LAST STRAW. SO CUSTOMER BEWARE...

Very clean and friendly atmosphere. Eric great to work with office personnel good and rear of staff good

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So I wanted to give a warning about this dealership they currently have a 2009 Honda Pilot EX-L for sale and are asking 8500 for a car they say has 123,182 miles on it but when you actually look at the car fax the car was reported as having 253,881 way back in 2023, this is huge red flag and incredibly dishonest behavior, I wasted time and gas to go down to this dealership, so thankful I looked at the carfax before going any further, I would not trust them with my business or my money

Every question & concern fully explained. Also was given time to make our decision as well as driving time in new vehicle

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They were great to do business with. No pressure. I would strongly recommend Illini Nissan to anyone looking for a vehicle.

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Excellent customer service. Highly recommended! Very helpful throughout. Go buy from them you wont be disappointed.

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Highest Jasson is Amaizing, Ill recommend the dealer to my friends, I am happy with the truck.

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